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Appointments

Front desk of University Counseling Center

For an appointment, please visit our center on the second floor of Askew Student Life Center, Suite 201 between 8:00 a.m. and 4:00 p.m. Monday through Friday to see a counselor for a brief walk in session. During the walk in session, a counselor will determine the best plan for your needs, which may include scheduling another brief session, scheduling an intake appointment or discussing referral options.

From mid semester through the end of the semester there may be a wait for an intake appointment due to the volume of students seeking assistance. Therefore, we recommend planning ahead by walking in to see a counselor before your situation becomes an emergency.

If you are scheduled for an intake session, you will need to arrive 30 minutes prior to your initial appointment in order to complete paperwork. Arriving late may cause you to have to reschedule. Intake appointments usually are 45-60 minutes long.

In case of Emergency, click here

No Show Fee & Appeals

The UCC does not charge for services; however, a no show fee of $50 for individual/couples/group screening sessions or $25 for group sessions will be applied if an appointment is not canceled or rescheduled by 12 pm on the prior business day.  Charges will be posted to the account of enrolled FSU students as “CC Service Fee.”  No sensitive client data will be disclosed.

An appeal process is in place to address unforeseen circumstances that may result in a no show fee.  To appeal your no show fee you must provide the University Counseling Center documentation within 30 days of the missed appointment.  Written documentation is required and must sent to UCC-Fee@fsu.edu or be post marked by the 30-day deadline and submitted to:

The University Counseling Center
c/o No Show Appeals
942 Learning Way, Suite 250
Tallahassee, Florida 32306

The following are examples of possible reasons to apply for an appeal:

  1. Doctor verified illness: an absence verified by a doctor.
  2. Family emergencies: an absence resulting from a serious illness, injury or death of an immediate family member.
  3. Exceptional circumstances: any other circumstances where permission may be granted at the discretion of the school official.
  4. Emergency circumstances:  anytime the university sends FSU Alert notifications that include cancellation of classes for the FSU Main Campus, i.e. extreme weather conditions, campus lock-down.