Services

Clinical Services 

Florida State University’s Clinical Services provide compassionate, professional and confidential mental health support to help students navigate challenges and enhance their well-being. Our services include individual and group counseling, crisis intervention, couples counseling, referrals, and specialized support for concerns such as substance use and eating disorders. Whether you're facing personal struggles, relationship challenges, or academic stress, our team is here to help.

Browse Clinical Services

 

Mental Health Education

Mental Health Education programs offered by Counseling and Psychological Services include a range of workshops designed to promote emotional well-being, resilience, and self-care. Whether you're looking to manage stress, build self-esteem, or navigate anxiety and depression, these sessions provide valuable tools and strategies.

Workshops are available throughout the semester, both in-person and online, making it easy to find support that fits your schedule. Presentations, tabling, interviews and other customized outreach experiences are available for booking with Counseling and Psychological Services as well. Explore our offerings and take a proactive step toward your mental wellness.

Browse Workshops Request a Customized Outreach

 

Emergency/Crisis Appointments

Students in crisis already connected with treatment should first contact their primary counselor to schedule an immediate appointment. If unavailable, your counselor will direct you to go to Askew for a same-day appointment which will focus on ensuring your immediate safety. Students in crisis who have not previously been seen will receive an initial contact appointment to assess needs, safety and recommendations for next steps.   

If a life-threatening emergency, call 9-1-1 and notify FSU D at (850) 644-1234.

During Business Hours: Students can be seen by an on-call counselor the same day or be referred to additional support services as appropriate by coming to the center. 

After Hours: Students may call our after-hours hotline at (850) 644-TALK (8255) for phone support. If you are in crisis and need to speak with someone in person, please go to the Tallahassee Memorial Hospital Behavioral Health Access Center at 1616 Physicians Drive, Tallahassee, FL 32308. Their phone number is (850) 431-5100.  

In Case of Emergency, Click here.

 

First Contact

Students can start services by coming to the Counseling & Psychological in-person or by calling during the hours of 8 a.m. to 4 p.m. Monday to Friday. We are located on the second floor of Askew Student Life Center. Students are asked to complete some paperwork and meet briefly with a counselor. This meeting is not a counseling session, but a review of needs and recommendations for services and support based on those needs. Sessions are offered in-person for students located in Tallahassee, and through Zoom dependent on certain enrollment and location factors. In-person appointments are seen on a first-come, first-serve basis and Zoom appointments are scheduled in advance by calling our center.   For more information on the kinds of services we offer, please browse Clinical Services above.

 

Follow-Up Appointments

Follow-up or recurring appointments are scheduled directly with your primary counselor at your appointment or by calling our main number to schedule or reschedule appointments. Paperwork is required prior to all sessions, so please arrive early to ensure you receive a full session.  

As therapeutic needs of students vary, you and your counselor will collaborate to establish goals for counseling. The exact focus and balance of the counseling experience will depend on the concerns you bring into therapy, your counselor’s perspective, and the preferences voiced over the course of therapy. The counseling experience often has ups and downs and at times you will feel as if you are making rapid progress; at other times you may feel stuck. This is natural, but you can make important contributions by being open and honest about your feelings, thoughts and behaviors. It is important to prioritize your mental health, attend all scheduled appointments and apply what you have learned between sessions. 

Peer to Peer Support

RENEW - Realizing Everyone’s Need for Emotional Wellness is an undergraduate mental health advocacy and peer education program sponsored by Counseling & Psychological Services. RENEW provides outreach, presentations, and individual instructional sessions on emotional wellness topics. For information, visit the RENEW page. 

TalkCampus provides 24/7 peer support for students as an app that allows you to connect with other students from around the world and from within FSU’s campus to talk about what you are going through.  It’s free, confidential and available anytime, anywhere. Get more information in Resources and Self-Help

 

 

No-Show Fee and Appeals

Counseling & Psychological Services does not charge for services.
However: a no-show fee of $50 for individual, couples, and group screening sessions, or $25 for group sessions will be applied if an appointment is not canceled or rescheduled by noon (12 p.m.) the prior business day.
Late arrivals will also be subject to a no-show fee. Charges will be posted to the account of enrolled FSU students as “CC Service Fee.” (No confidential or sensitive client information will be disclosed with this fee.)

 

An appeal process is in place to help address unforeseen circumstances that may result in a no show or late cancellation fee.
To appeal the no-show fee on your student account, you must submit a request via our confidential Fee Appeal Form.
Please note: A separate appeal form must be completed for each fee appeal request.

 

Examples of possible reasons to apply for an appeal:

  • Personal illness: Absence due to illness.
  • Family emergency: Absence due to serious illness, injury, or death of an immediate family member.
  • Exceptional circumstances: Permission may be granted at the discretion of the school official.
  • School emergency: Any time the university sends FSU Alert notifications that include cancellation of classes for the FSU Main Campus (i.e., extreme weather conditions, campus lock-down).

 

Email Policy

Confidentiality is essential to the counseling process and cannot be assured by email.

  • Email is not an appropriate medium for individual questions regarding personal or career counseling. It is most appropriate for requesting general information regarding services, resources, or other campus information. Our staff does not respond to inquiries from our clients regarding specific counseling issues.
  • We cannot guarantee that the contents of an email message will remain confidential. While we will do our best to keep your communication private, email usage can be monitored, and the content of your personal message(s) may be read by others.
  • Our staff’s access to email is primarily limited to business hours and messages may not be read immediately as we are assisting clients. If your email is time sensitive, please consider calling our office or walking in during business hours to request information.

 

Confidentiality

At Counseling & Psychological Services your sessions and records are CONFIDENTIAL but there may be EXCEPTIONS. Clients and client information may be discussed by staff within Counseling & Psychological Services for treatment, administrative, supervisory and training purposes. Release of information outside Counseling & Psychological Services requires your written permission with the following EXCEPTIONS:

  • When there is clear and present danger to you or to others which includes potential suicide or homicide, as well as abuse of children, elderly or disabled persons.
  • When a client is a minor or an incapacitated adult, we may release information to a parent or guardian.
  • When a court order is received that orders the release of information.
  • We are required by law to report all cases of current abuse, abandonment, neglect, or exploitation of a child or vulnerable adult. Past abuse must be reported when there is any possibility of current danger to any child, elderly or disabled person (e.g., a child lives with the abuser).
  • We may be required to disclose your health information to authorized federal officials who are conducting national security and intelligence activities or providing protective services to the President or other important officials. By law we cannot reveal when we have disclosed such information to the government (e.g., Patriot Act).
  • In the event of a fee for no-show or late cancellation by an enrolled FSU student, information indicating that you were scheduled to receive services at Counseling & Psychological Services will be disclosed to Student Business for the purpose of collection. The charge will be posted to your student account as “CC Service Fee.” No sensitive client data will be disclosed.