Contact

Counseling Appointments

The front desk

To see a counselor right away or connect with us for the first time, please visit our center on the second floor of Askew Student Life Center for a brief initial meeting to determine your needs. 

Askew Student Life Center
Suite 250
8 a.m. - 4 p.m.
Monday - Friday

If you have been seen by a clinician in the past year, you may call our main number and ask for your clinician directly for scheduling or follow-up care.  

During an Initial Contact appointment, a counselor will determine the best plan for your needs, which may include scheduling another brief session, a biopsychosocial assessment to better understand treatment needs, or discussing referral options for campus or community services outside of CAPS. 

After-hours support is available by phone 24/7 by calling our main number: (850) 644-TALK (8255). 

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No-Show Fee and Appeals

Counseling & Psychological Services does not charge for services.
However: a no-show fee of $50 for individual, couples, and group screening sessions, or $25 for group sessions will be applied if an appointment is not canceled or rescheduled by noon (12 p.m.) the prior business day.
Late arrivals will also be subject to a no-show fee. Charges will be posted to the account of enrolled FSU students as “CC Service Fee.” (No confidential or sensitive client information will be disclosed with this fee.)

 

An appeal process is in place to help address unforeseen circumstances that may result in a no show or late cancellation fee.
To appeal the no-show fee on your student account, you must submit a request via our confidential Fee Appeal Form.
Please note: A separate appeal form must be completed for each fee appeal request.

 

Examples of possible reasons to apply for an appeal:

  • Personal illness: Absence due to illness.
  • Family emergency: Absence due to serious illness, injury, or death of an immediate family member.
  • Exceptional circumstances: Permission may be granted at the discretion of the school official.
  • School emergency: Any time the university sends FSU Alert notifications that include cancellation of classes for the FSU Main Campus (i.e., extreme weather conditions, campus lock-down).

 

Email Policy

Confidentiality is essential to the counseling process and cannot be assured by email.

  • Email is not an appropriate medium for individual questions regarding personal or career counseling. It is most appropriate for requesting general information regarding services, resources, or other campus information. Our staff does not respond to inquiries from our clients regarding specific counseling issues.
  • We cannot guarantee that the contents of an email message will remain confidential. While we will do our best to keep your communication private, email usage can be monitored, and the content of your personal message(s) may be read by others.
  • Our staff’s access to email is primarily limited to business hours and messages may not be read immediately as we are assisting clients. If your email is time sensitive, please consider calling our office or walking in during business hours to request information.

 

Directions

If you are unable to find a parking space in the student parking lots, Counseling & Psychological Services has reserved parking spots located in the parking area in front of the Mendenhall B Facilities and inside the Traditions Parking Garage. You will need to acquire a parking permit from our front desk staff in order to park in these spaces. For any questions about parking, please call us at (850) 644-TALK (8255).

 

 

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